Capillary Technologies India Limited IPO

Capillary Technologies India Ltd is a leading Indian software-as-a-service (SaaS) company that specializes in customer loyalty and engagement solutions. Founded in 2008 and headquartered in Bengaluru, Capillary offers a comprehensive suite of products that help brands understand and engage their customers more effectively through data-driven insights.

Key Offerings:


Loyalty Management Solutions: Capillary provides scalable, customizable loyalty programs for enterprises across industries like retail, FMCG, and hospitality.
Customer Engagement & Marketing Automation: The platform enables personalized marketing through SMS, email, push notifications, and more.
AI & Analytics: Their tools leverage AI and machine learning to deliver real-time customer insights and predictive analytics.
Omnichannel CRM: Helps brands maintain consistent engagement with customers across online and offline channels.
Clients & Global Reach: Capillary serves over 250 brands across more than 30 countries, including major names like Tata, Domino’s, Jockey, PUMA, and Shell.


The company primarily operates on a subscription-based SaaS model, generating revenue from software licenses, professional services, and support.

Competitive Strengths:


Market Leader in Loyalty Solutions
Comprehensive Solutions (Loyalty+, Insights+, Engage+, Rewards+) for Diverse Segments
Multiple loyalty program and coalitions for retailers and conglomerates
Customer and fleet loyalty for energy retail
Scalable Cloud-Based Infrastructure with Seamless Integration
Diverse Long-Term Customer Relationships with High Net Revenue Retention

Funding our cloud infrastructure cost

Investment in research, designing and development of our products and platform

Investment in purchase of computer systems for our business

Funding inorganic growth through unidentified acquisitions and general corporate purposes