Incorporated in 2007, HDB Financial Services Limited is a retail-focused, non-banking financial company.
The company also offer business process outsourcing (“BPO”) services such as back-office support services, collection and sales support services to our Promoter as well as fee-based products such as distribution of insurance products primarily to the lending customers.
HDB Financial Services Limited's omni-channel “phygital” distribution model combines a large branch network, in-house tele-calling teams and various external distribution networks and channel partners.
Business Verticals:
Enterprise Lending:The first business vertical launched in 2008. they offer a variety of secured and unsecured loans to MSME customers, as well as certain types of salaried employees, primarily through their branch network.
Asset Finance: They offer financing options to customers for acquiring new and used commercial vehicles, construction equipment and tractors, all of which are income generating assets for their customers.
Consumer Finance:They offer loans to individuals seeking to fulfil their personal or household needs.
As of March 31, 2025, with over 80% of the branches located outside the 20 largest cities in India.As at March 31, 2025, The company had a pan-India network of 1,771 branches in 1,170 towns and cities across 31 States and Union Territories, with over 80% of the branches located outside the 20 largest cities in India by population.
As at Fiscals 2025, 2024 and 2023, the company had a total of 60,432, 56,560 and 45,883 employees.
Competitive Strengths:
Highly granular retail loan book, bolstered by a large and rapidly growing customer base with a focus on serving the underbanked customer segments.
Large, diversified and seasoned product portfolio with a sustainable track record of diversification, growth and profitability through the cycles.
Tailored sourcing supported by an omni-channel and digitally powered pan-India distribution network.
Comprehensive systems and processes contributing to robust credit underwriting and strong collections.
